Brickhousechick, you have been hacked, said the Wild Rider and boob lover, Susie Lindau to me the other day. WHAT??????, said I. She then told me that when clicking on a comment I had made, she got re-directed to another site, brickhouse.com instead of brickhousechick.com
WHAT THE #%*&@%^+%^#, said I.
Sure enough, when I went to any comment I had left on your lovely blogs, I saw a different page welcoming me to Brickhouse Software. Who the h** were they? I wasn’t about to click on their site to find out since this proved that I had indeed, been hacked.
Panic set in. I froze. I stopped eating (for an hour). I stopped sleeping. I checked my bank accounts and realized I was safe because I had nothing in them to begin with, I stopped living and only cared about getting this problem resolved.
That’s when I entered, WordPress Hell.
A place where NO human can be found. A place somewhere in the blogosphere where forums, tutorials, comments and more forums bombard you with information that you cannot possibly make sense of. A place with a lot of codes. And digits. And characters.
I’m sorry but, yo no hablo WordPress code.
Between posting her boob and hamburger post and living her life, Susie tried to help me by sending me google searches on what to do when hacked.
The fabulous Peg, at Peg-o-Leg’s Ramblings, let me know that she had been experiencing this issue on my site for months!! WHAT???????, said I.
The lovely, Pam at Year ‘Round Thanksgiving Project, kept checking in on me to see if I was back and running.
I sent 455 messages to imaginary staff members at WordPress. I posted S.O.S messages on anything I could find. I stalked staff member’s personal pages to see if I could coerce any of them to pay attention to me. I threatened their imaginary lives. I tweeted, I twirled and I twerked…to no avail.
Finally, someone responded. A real person!! Praise the Lord, there are real people hiding in WordPress Hell! And they are kinda nice, when they respond.
This is how I met the new love of my life, Dustin.
I would give you his contact information so that you could use it when you have WP issues, but I’d have to kill you afterwards.
After corresponding with Dustin for 3 days (he was a bit slow on the replies), he finally set me straight. It turns out I was not hacked and it was just a simple URL issue (which I still don’t understand how it got messed up when it had been fine for a year and a half.) Here is the exchange:
WordPress.com Forums.Private Support
HELP! MY WP SITE HAS BEEN HACKED! WHAT DO I DO NOW?
ME: When I click on my Gravatar pic on comments I make on blogs, instead of directing me to brickhousechick.com it goes to brickhouse.com, some software security site.
ME: CAN SOMEONE HELP ME SOLVE THIS? I PAY A LOT OF MONEY FOR MY BLOG (don’t ask). IS THERE AN ACTUAL PERSON THAT CAN HELP ME? (note the change in font size)
ME: CAN ANYONE HELP ME, PLEASE??
ME: HELLO???? ANYONE THERE? HOW DOES ONE GET HELP ON WP??? FEELING FRUSTRATED! (you think?)
DUSTIN: Can you provide the link on the post where you made the comment so I can take a look? Thanks.
ME: **falls flat on her face from the shock that a person has responded**
Oh, thank God. Thanks for responding, Dustin. Another blogger told me about this issue. Have I been hacked?
ME: Any luck looking into this issue?
ME: Dustin, DON’T LEAVE ME NOW!!!!!!!! 😦 (note the change in font size)
DUSTIN: Hey there! The website address in your profile was set to brickhouse.com. I’ve updated it to point to brickhousechick.com. It may take a few hours, but all of your comments that you’ve left in the past will correct themselves and direct visitors to your correct site.
If I can help you with anything else, please let me know. Cheers!
ME: So I wasn’t hacked?
Four hours later:
DUSTIN: Now this is an unofficial guess, but I think when you registered to leave a comment the first time, you accidentally typed brickhouse.com instead of brickhousechick.com. I’m not saying that’s what happened, but that’s my guess. Now that you have the correct domain, you won’t have to worry about it.
The next morning:
ME: OH, NO!!!! It is still NOT FIXED, DUSTIN!!! HELP!!!!
That’s three whole days of my life I will never get back. Not to mention the food I did not eat during that one hour of despair. Eventually, Dustin came through.
In my desperate search for salvation, I did discover that many of our blogger buddies have been hacked and some have lost all of their posts and WP files. The horror!
It is because of this that I will leave you with the only advice I actually understand and was able to complete myself, thanks to that awesome, Susie:
Two Step Authentication
Don’t ask me how I completed these two steps but somehow, I did. If I can do it, so can all of you.
Go now and authenticate your WP blogs to death, amigos!
Corre. Corre. Ahora!
Yes Peg, that includes you!